![]() i also asked if i could have additional chairs for the room, told i had to wait for a manager to come in at 9am. was told i had to wait until housekeeping came in between 8 and 9. I asked for additional towels at 6:45 in the morning (family of 5.2 towels in the room). Had great experiences at OTHER Home2 hotels in the past, so specifically chose this one without looking at reviews. Something probably not under their control but they could do something, the guest next to my room they were making loud noises until pass midnight I call the front desk to let them know and they don’t do anything. Safety was not something that looks like a priority doors were supposed to be opened with the room key but they were unlock making the hotel unsafe. I always have to go to the front desk to ask for supplies because I try to call and put the order they did take the supplies order for me but never bring it to the room. In 19 nights never receive a call or nobody knock on my door to see if I was needing anything for the room (toilet paper, towels, etc) because you guys are not doing housekeeping like before and don’t get me wrong it’s totally understandable what’s happening around the world but it only take one call. I stay for 19 nights and of course didn’t get the stove but I didn’t get the stove because they didn’t have any I didn’t get the stove because someone don’t know how to do things right because don’t tell me that in 19 nights nobody else check out a room with a stove they could give that one and of somebody else was coming for that they could tell them same thing they told me. They say that if the receive anything during my stay they’ll give me one of them. First of all I pick a room that was supposed to have a stove when I check in I let them know that my room doesn’t have the stove (burner) they said that because is a new hotel they don’t have enough for every room that they were order with the supplier but the haven’t received them yet. I always have to go to the front desk to ask for supplies because I try to call and put the order they did take the supplies order for me but never bring it to. ![]() ![]() ![]()
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